--- schema: 1 type: video title: >- The UX of AI: Making AI-Powered Apps Your Users Don't Hate - Kathryn Grayson Nanz, Progress Software description: >- As a developer, AI is fun, exciting, and full of potential – but users don't always feel the same way about it. From a UX perspective, AI comes with a whole new set of considerations around user trust, privacy, and security. From a UI perspective, AI brings new interaction patterns, new icons, new visual cues, and so much more! If we want people to get the most from what we build, we have to teach our users how to use AI. Let's look at ways to introduce new capabilities in our apps and guide our users through new patterns and processes – ideally without making them throw their phone out a window Speakers: - Kathryn Grayson Nanz (Progress Software): Kathryn Grayson Nanz is the Senior Design and Developer Advocate at Progress Software; her work focuses on React, UI design and design systems, accessibility, and creating software that centers the human experience. X/Twitter: https://bsky.app/profile/kgrayson.com LinkedIn: https://www.linkedin.com/in/kathryngrayson/ GitHub: https://github.com/kathryngraysonnanz --- Watch along with the corrected transcript, summary, timestamps and resources on this talk's official AIE page: https://ai.engineer/talks/L3RuP_q8Bwc-the-ux-of-ai-making-ai-powered-apps-your-users-don-t-hate Join our upcoming AI Engineer conferences (see https://ai.engineer landing page): - AIEi Shanghai, November 5–6 — the first for meeting top Chinese labs and engineers - AIE CODE in SF, November 10–12 — the top AI Coding conference returns - AIEi Sydney, December 7–8 — the first AIEi run alongside NeurIPS 2026 in Sydney --- canonical: >- https://liquidgold.cc/channel/aidotengineer/explore/video/the-ux-of-ai-making-ai-powered-apps-your-users-don-d9522fd657ea markdown: >- https://liquidgold.cc/channel/aidotengineer/video/the-ux-of-ai-making-ai-powered-apps-your-users-don-d9522fd657ea.md llms: null parent: 'https://liquidgold.cc/channel/aidotengineer.md' channel: aidotengineer updated: '2026-10-24T07:29:32.356Z' language: null children: [] videoId: L3RuP_q8Bwc durationSeconds: 2159 publishedAt: '2026-07-18T20:30:06.000Z' searchChunks: - ordinal: 0 text: null startSeconds: 12 endSeconds: 99 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=12' heldReason: rights - ordinal: 1 text: null startSeconds: 12 endSeconds: 99 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=12' heldReason: rights - ordinal: 2 text: null startSeconds: 109 endSeconds: 189 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=109' heldReason: rights - ordinal: 3 text: null startSeconds: 200 endSeconds: 289 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=200' heldReason: rights - ordinal: 4 text: null startSeconds: 301 endSeconds: 410 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=301' heldReason: rights - ordinal: 5 text: null startSeconds: 301 endSeconds: 410 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=301' heldReason: rights - ordinal: 6 text: null startSeconds: 420 endSeconds: 530 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=420' heldReason: rights - ordinal: 7 text: null startSeconds: 540 endSeconds: 649 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=540' heldReason: rights - ordinal: 8 text: null startSeconds: 748 endSeconds: 758 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=748' heldReason: rights - ordinal: 9 text: null startSeconds: 849 endSeconds: 860 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=849' heldReason: rights - ordinal: 10 text: null startSeconds: 860 endSeconds: 966 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=860' heldReason: rights - ordinal: 11 text: null startSeconds: 977 endSeconds: 1063 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=977' heldReason: rights - ordinal: 12 text: null startSeconds: 1074 endSeconds: 1197 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=1074' heldReason: rights - ordinal: 13 text: null startSeconds: 1207 endSeconds: 1328 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=1207' heldReason: rights - ordinal: 14 text: null startSeconds: 1339 endSeconds: 1428 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=1339' heldReason: rights - ordinal: 15 text: null startSeconds: 1439 endSeconds: 1552 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=1439' heldReason: rights - ordinal: 16 text: null startSeconds: 1552 endSeconds: 1563 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=1552' heldReason: rights - ordinal: 17 text: null startSeconds: 1563 endSeconds: 1698 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=1563' heldReason: rights - ordinal: 18 text: null startSeconds: 1698 endSeconds: 1710 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=1698' heldReason: rights - ordinal: 19 text: null startSeconds: 1710 endSeconds: 1789 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=1710' heldReason: rights - ordinal: 20 text: null startSeconds: 1800 endSeconds: 1885 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=1800' heldReason: rights - ordinal: 21 text: null startSeconds: 1800 endSeconds: 1885 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=1800' heldReason: rights - ordinal: 22 text: null startSeconds: 1896 endSeconds: 2005 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=1896' heldReason: rights - ordinal: 23 text: null startSeconds: 1896 endSeconds: 2005 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=1896' heldReason: rights - ordinal: 24 text: null startSeconds: 2016 endSeconds: 2159 watch: 'https://liquidgold.cc/watch/L3RuP_q8Bwc?t=2016' heldReason: rights --- # The UX of AI: Making AI-Powered Apps Your Users Don't Hate - Kathryn Grayson Nanz, Progress Software As a developer, AI is fun, exciting, and full of potential – but users don't always feel the same way about it. From a UX perspective, AI comes with a whole new set of considerations around user trust, privacy, and security. From a UI perspective, AI brings new interaction patterns, new icons, new visual cues, and so much more! If we want people to get the most from what we build, we have to teach our users how to use AI. Let's look at ways to introduce new capabilities in our apps and guide our users through new patterns and processes – ideally without making them throw their phone out a window Speakers: - Kathryn Grayson Nanz (Progress Software): Kathryn Grayson Nanz is the Senior Design and Developer Advocate at Progress Software; her work focuses on React, UI design and design systems, accessibility, and creating software that centers the human experience. X/Twitter: https://bsky.app/profile/kgrayson.com LinkedIn: https://www.linkedin.com/in/kathryngrayson/ GitHub: https://github.com/kathryngraysonnanz --- Watch along with the corrected transcript, summary, timestamps and resources on this talk's official AIE page: https://ai.engineer/talks/L3RuP_q8Bwc-the-ux-of-ai-making-ai-powered-apps-your-users-don-t-hate Join our upcoming AI Engineer conferences (see https://ai.engineer landing page): - AIEi Shanghai, November 5–6 — the first for meeting top Chinese labs and engineers - AIE CODE in SF, November 10–12 — the top AI Coding conference returns - AIEi Sydney, December 7–8 — the first AIEi run alongside NeurIPS 2026 in Sydney --- Canonical: https://liquidgold.cc/channel/aidotengineer/explore/video/the-ux-of-ai-making-ai-powered-apps-your-users-don-d9522fd657ea · Channel: [AI Engineer](https://liquidgold.cc/channel/aidotengineer.md) > Search chunk text is held until public-source provenance is verified. ## Document chunks > Missing: no stored document chunks are available.