--- schema: 1 type: video title: 'Why Can''t Anyone Answer Questions About the Business? — Garrett Galow, WorkOS' description: >- Every business question that needs SQL follows the same loop: explain the question, wait for an engineer, get an answer, realize it needs one more join, share a one-off in Slack, repeat. Garrett Galow from WorkOS built Studio to break that loop — an internal workspace where anyone can ask questions against Snowflake, Linear, and Notion in natural language and get answers or reusable widgets without filing a request. The widgets are the interesting part: the LLM writes them once as declarative JavaScript that calls the underlying data sources directly, so every subsequent run is deterministic and cheap. Three things made it reliable enough to hand to a support team. Preflight sequencing that injects schema context only at the moment a tool is invoked, not upfront, keeping the context window clean. A layering rule that explicitly tells the model to distrust its own knowledge about WorkOS and go to primary sources. And query validation that runs every generated Snowflake query before hardcoding it into a widget, catching the valid SQL that returns zero rows failure mode. Speaker info: - https://www.linkedin.com/in/garrett-galow/ --- Watch along with the corrected transcript, summary, timestamps and resources on this talk's official AIE page: https://ai.engineer/talks/iUWwcG-C8OU-why-can-t-anyone-answer-questions-about-the-business Join our upcoming AI Engineer conferences (see https://ai.engineer landing page): - AIEi Shanghai, November 5–6 — the first for meeting top Chinese labs and engineers - AIE CODE in SF, November 10–12 — the top AI Coding conference returns - AIEi Sydney, December 7–8 — the first AIEi run alongside NeurIPS 2026 in Sydney --- canonical: >- https://liquidgold.cc/channel/aidotengineer/explore/video/why-can-t-anyone-answer-questions-about-the-busines-a7db3179d1a2 markdown: >- https://liquidgold.cc/channel/aidotengineer/video/why-can-t-anyone-answer-questions-about-the-busines-a7db3179d1a2.md llms: null parent: 'https://liquidgold.cc/channel/aidotengineer.md' channel: aidotengineer updated: '2026-10-24T09:41:14.562Z' language: null children: [] videoId: iUWwcG-C8OU durationSeconds: 1146 publishedAt: '2026-06-11T18:00:06.000Z' searchChunks: - ordinal: 0 text: null startSeconds: 25 endSeconds: 122 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=25' heldReason: rights - ordinal: 1 text: null startSeconds: 122 endSeconds: 133 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=122' heldReason: rights - ordinal: 2 text: null startSeconds: 133 endSeconds: 212 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=133' heldReason: rights - ordinal: 3 text: null startSeconds: 212 endSeconds: 222 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=212' heldReason: rights - ordinal: 4 text: null startSeconds: 222 endSeconds: 312 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=222' heldReason: rights - ordinal: 5 text: null startSeconds: 312 endSeconds: 322 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=312' heldReason: rights - ordinal: 6 text: null startSeconds: 322 endSeconds: 433 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=322' heldReason: rights - ordinal: 7 text: null startSeconds: 444 endSeconds: 562 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=444' heldReason: rights - ordinal: 8 text: null startSeconds: 562 endSeconds: 573 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=562' heldReason: rights - ordinal: 9 text: null startSeconds: 573 endSeconds: 654 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=573' heldReason: rights - ordinal: 10 text: null startSeconds: 654 endSeconds: 665 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=654' heldReason: rights - ordinal: 11 text: null startSeconds: 665 endSeconds: 772 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=665' heldReason: rights - ordinal: 12 text: null startSeconds: 665 endSeconds: 772 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=665' heldReason: rights - ordinal: 13 text: null startSeconds: 783 endSeconds: 895 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=783' heldReason: rights - ordinal: 14 text: null startSeconds: 905 endSeconds: 1014 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=905' heldReason: rights - ordinal: 15 text: null startSeconds: 905 endSeconds: 1014 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=905' heldReason: rights - ordinal: 16 text: null startSeconds: 1025 endSeconds: 1146 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=1025' heldReason: rights - ordinal: 17 text: null startSeconds: 1025 endSeconds: 1146 watch: 'https://liquidgold.cc/watch/iUWwcG-C8OU?t=1025' heldReason: rights --- # Why Can't Anyone Answer Questions About the Business? — Garrett Galow, WorkOS Every business question that needs SQL follows the same loop: explain the question, wait for an engineer, get an answer, realize it needs one more join, share a one-off in Slack, repeat. Garrett Galow from WorkOS built Studio to break that loop — an internal workspace where anyone can ask questions against Snowflake, Linear, and Notion in natural language and get answers or reusable widgets without filing a request. The widgets are the interesting part: the LLM writes them once as declarative JavaScript that calls the underlying data sources directly, so every subsequent run is deterministic and cheap. Three things made it reliable enough to hand to a support team. Preflight sequencing that injects schema context only at the moment a tool is invoked, not upfront, keeping the context window clean. A layering rule that explicitly tells the model to distrust its own knowledge about WorkOS and go to primary sources. And query validation that runs every generated Snowflake query before hardcoding it into a widget, catching the valid SQL that returns zero rows failure mode. Speaker info: - https://www.linkedin.com/in/garrett-galow/ --- Watch along with the corrected transcript, summary, timestamps and resources on this talk's official AIE page: https://ai.engineer/talks/iUWwcG-C8OU-why-can-t-anyone-answer-questions-about-the-business Join our upcoming AI Engineer conferences (see https://ai.engineer landing page): - AIEi Shanghai, November 5–6 — the first for meeting top Chinese labs and engineers - AIE CODE in SF, November 10–12 — the top AI Coding conference returns - AIEi Sydney, December 7–8 — the first AIEi run alongside NeurIPS 2026 in Sydney --- Canonical: https://liquidgold.cc/channel/aidotengineer/explore/video/why-can-t-anyone-answer-questions-about-the-busines-a7db3179d1a2 · Channel: [AI Engineer](https://liquidgold.cc/channel/aidotengineer.md) > Search chunk text is held until public-source provenance is verified. ## Document chunks > Missing: no stored document chunks are available.