the handrail metaphor
How Granola uses the handrail metaphor
The handrail metaphor is how Granola's co-founder and CEO Chris Pedregal describes the design philosophy behind its pre-meeting summaries — and, more broadly, how a proactive AI product should behave. It is not about safety hardware; it is about a product posture: stay out of the way until the exact moment you're needed.[^b241b253-ce39-55fe-8d0d-8b79bea28e90@2099]