Skip to content

Private Equity Operating Styles: What to Ask Before You…

A Masterclass Moment segment from Private Equity Pt. 2 in which Paul Giannamore explains how to assess a PE firm's post-close operating style and what deal terms to clarify before signing. Topics include the spectrum of PE involvement (hands-on vs. hands-off), strategy and budget authority, founders' retained decision and equity rights, preferred vs. common equity and liquidation preferences, management fees and their impact on returns, matching firm fit to the founder's operating style, using a competitive process to eliminate unfavorable terms, and what to clarify in a term sheet before diligence. Timestamps cover PE operating styles through education as a seller's advantage. # Video Identity Observations ## Explicit Self-Description Evidence ### Creator Identification - The speaker names himself directly: **"Again, I'm Paul Jammore. Thank you for joining me today."** - He references an organization: **"Here at PTOAC, we love to kill it for our clients."** - He positions himself and his firm as experienced advisors: **"This is a culmination of 20 plus years and billions of dollars in transaction with private equity."** ### Claimed Expertise and Track Record - Claims deal experience across the PE spectrum: **"I've done a lot of deals with private equity firms that are very, very handsoff. I've also done some that are hands-on."** - Claims regular seller contact informing his content: **"When I talk to sellers who've sold to private equity, I hear a variety of different things."** ### Educational Mission Statement - The creator explicitly frames education as a core channel purpose: > "I think that education is the cornerstone which allows our clients to make the best decisions for themselves." - He describes a **master class series** format: **"We'll be doing the valuation master class. We'll be kicking off the buy side M&A master class and we've got a lot more to private equity."** ## Intended Audience ### Primary Audience: Business Owners Considering a Sale to Private Equity - Direct address to owners being approached by buyers: **"If you own a business and you're being contacted by strategic acquirers, search funds, private equity firms, and you're trying to size up what you might do, take a step back and give us a call."** - Content assumes the viewer is a seller/owner evaluating PE partnership terms (equity rollover, management fees, liquidation preferences). ### Secondary Audience: Owner-Operators Navigating Post-Sale Involvement - Detailed guidance for owners who will continue running the business post-close, e.g., the "Gary" scenario: **"Especially if you're like Gary and you want to run the business… you're probably going to want more of a hands-off approach."** - Addresses owners whose businesses have outgrown them: **"You might want more of a hands-on approach. You might want them recruiting and bringing on an operator to help you."** ## Claimed Scope of the Channel ### Topics Covered - Private equity deal dynamics (operating cadence, approval thresholds, reporting frequency) - Deal terms and structuring (equity classes, pari passu investment, liquidation preferences, management fees) - Competitive sale processes vs. single-buyer negotiation - Upcoming content spanning **valuation, buy-side M&A, and additional private equity topics** ### Advisory Services Offered - The video functions partly as lead generation: **"We'll help you forge a plan. Whether that exit is a year from now, 5 years from now, or 10 years from now."** - Multiple calls to action: a **contact form link**, **LinkedIn contact**, and a **downloadable PDF of PE due-diligence questions**. ## Observable Presentation Patterns (Demonstrated, Not Claimed) ### Pedagogical Case-Study Style - Uses a recurring named persona ("Gary," a $100M transaction with "Cedar Fork Capital") as a teaching device: **"In Gary's case, he rolled 30% of that business, $100 million transaction, $30 million gets rolled."** - Structures advice as concrete question lists: **"Who actually is forging strategy for the company? Who's actually putting together the budgets and the forecasts…?"** ### Conversational, Direct-to-Viewer Tone - First-person, informal delivery ("finance nerds in the background," "grow the heck out of this business") paired with technical M&A terminology. ### Video Series Positioning - Title labels this a **"Masterclass Moment"** and **"PE Pt. 2,"** demonstrating the channel uses serialized, modular educational content. ## Claims vs. Demonstrated Distinction - **Creator claims:** 20+ years of experience, billions in PE transactions, client-centered mission. - **Demonstrated:** Detailed command of PE operational and deal-term mechanics, seller-oriented framing, and a serialized masterclass format — all observable in the transcript itself. The claimed track record is asserted, not verifiable from this material. # Delivery Observations: PE Operating Styles Masterclass Moment ## Tone - **Conversational and advisory**: speaks directly to a seller audience, mixing technical finance vocabulary with informal asides — e.g., "finance nerds in the background," "grow the heck out of this business." - **Reassuring and non-judgmental** when discussing sensitive tradeoffs: "That's okay. You might want more of a hands-on approach... this isn't a pride thing," and "I'm not saying what's right or wrong." ## Recurring Phrases & Verbal Habits - **"Again" as a discourse marker**, used repeatedly to restart or link points: - "So, again, if we start with the private equity firms..." - "Again, portfolio presidents. How do they deal with you?" - "Again, ask the questions of the private equity firm cross reference." - "Again, had Gary were on a competitive process..." - **"Right?" as a rhetorical check-in** (uncertain whether it seeks confirmation or is purely stylistic): "operational cadence, right?", "...targets that we need to hit? Right?" - **"I mean" as a filler/softener**: "I mean, do you report to these guys daily, weekly, monthly, quarterly?", "I mean, we have quarterly board meetings..." - **"Um" appears throughout** as a filler, consistent with unscripted delivery. ## Teaching Habits - **Rapid-fire question lists** to model what a seller should ask: - "Who actually is forging strategy for the company? Who's actually putting together the budgets and the forecasts and the targets that we need to hit?" - "daily, weekly, monthly, quarterly?" - **Spectrum/binary framing** to structure complexity: > "I hear a variety of different things, and it's a spectrum. On one end of the spectrum... On the other end of the spectrum is... And then there's a wide ground in between." - **Hypothetical anecdote/quotation** to illustrate points, including an imagined seller quote: "Hey, Paul, I feel like I didn't even really do a deal." - **Concrete numeric examples** to ground abstractions: "$5 million firm, then a $10 million firm. Now you got a 50 million in revenue business"; "$100 million transaction, $30 million gets rolled"; "1 and 3%" management fee. - **First-person authority claims** tied to experience: "I've done a lot of deals with private equity firms that are very, very handsoff. I've also done some that are hands-on," and "a culmination of 20 plus years and billions of dollars in transaction." - **Empathy framing of the PE firm's perspective**, e.g., the imagined investor quote: "Man, Gary really knows what he's doing... Let's not touch this." ## Structure & Communication Patterns - **Case-study anchor ("Gary")**: uses a recurring hypothetical figure throughout — "if you're like Gary and you want to run the business," "like Gary, hating getting out of bed every morning." - **Cross-referencing advice as a repeated method**: "if we start with the private equity firms and then we cross reference with former portfolio or platform presidents, we can get a really solid idea what's going on." - **Escalating emphasis via intensifiers**: "very, very important," "extremely important," "paramount" — a stable pattern across the segment. - **Shifts to direct sales CTA at the end**: promotional close with a value proposition — "Here at PTOAC, we love to kill it for our clients" — followed by contact offers, a downloadable resource ("questions you should ask private equity"), and a preview of upcoming series. ## Uncertainty Notes - No curated metadata was present, so pacing, visual delivery, and gestures cannot be assessed. - Whether the Gary/Cedar Fork scenario is a continuing series premise or invented for this clip is not observable from the transcript alone. # Observation Record: Private Equity Operating Styles — Key Claims and Reasoning **Speaker:** Paul Jammore (self-identified at end of transcript) **Context:** Part 2 of a PE masterclass; recurring case example of "Gary," who sold to "Cedar Fork Capital" in a $100M transaction with a 30% ($30M) equity roll. ## 1. Operational Cadence Due Diligence - Paul states Cedar Fork claimed to be "hands-on" with strategy help, but "Gary really didn't get into the details" of what that means. - **Recommended method:** Ask the PE firm directly, then **cross-reference with former portfolio/platform presidents** to verify. ### Questions the speaker says sellers should ask - Who actually forges strategy for the company? - Who builds budgets, forecasts, and targets? - Are targets **mandated top-down** (e.g., "finance nerds" demanding 15% annual organic growth, which the speaker calls "near impossible") or set by management? - What is the reporting cadence — daily, weekly, monthly, quarterly? - What approval level is needed for ordinary decisions vs. big items (asset disposals, acquisitions, refinancings) — or even smaller items like buying a truck or hiring a mid-level manager? ## 2. The Cadence Spectrum - Speaker reports hearing a spectrum from sellers post-close: - One extreme: > "I've been buried in constant Zoom calls and updates." - Other extreme: > "I feel like I didn't even really do a deal... quarterly board meetings... other than that, I don't hear from them." - "A wide ground in between." ## 3. Matching Operating Philosophy to the Seller - **Competent sellers who want to run the business** should prefer a **hands-off** PE partner. - **Sellers whose business has outgrown them** (speaker's example: growth from $5M → $10M → $50M revenue causing feeling of chaos) may want a **hands-on** partner, possibly one that recruits an operator. - Framing: > "You're trying to safeguard your investment. They're trying to safeguard theirs. So this isn't a pride thing." - Warning: a philosophy mismatch produces **friction**, leaving the seller "like Gary, hating getting out of bed every morning." ## 4. Deal Terms — "Start on the Right Foot" - **Equity structure questions:** Pari passu or not? Common vs. preferred? Any **liquidation preference** favoring the PE firm over the seller? - These terms "get buried in equity participation and purchase agreements" and must be vetted **in the term sheet**, before the asset purchase agreement. - **Management fees:** PE firms typically charge the fund 1–3%; sellers should determine whether their rolled equity bears the fee. Speaker notes he's "not saying what's right or wrong" but says it's "obviously preferred" not to pay one, and that it should be baked into projected returns. ## 5. Competitive Process Argument - Speaker claims a competitive process would have let Gary: put all PE firms on equal footing, driven price up, and removed "funky terms that were anti-Gary" — versus dealing with a single acquirer with "zero incentive" to remove terms impairing the seller's position. ## 6. Promotional Content - Invitation to contact "PTOAC" / Paul Jammore via contact form or LinkedIn. - Downloadable: questions to ask PE firms, described as "a culmination of 20 plus years and billions of dollars in transaction." - Upcoming: valuation masterclass, buy-side M&A masterclass, more PE content. ## Notes on Source Basis - Claims about seller experiences ("buried in Zoom calls," quarterly-board-only) are presented as reports the speaker says he has heard from sellers — not independently verified. - The Gary/Cedar Fork case is used illustratively by the speaker; specifics (e.g., "zero competition" in his process) are the speaker's characterization. # Video Attribution Record ## Video Overview - **Title:** Private Equity Operating Styles: What to Ask Before You Sign | PE Pt. 2 Masterclass Moment - **Video ID:** `01a168c7-9ca1-78cd-b28a-8b6c373f97af` ## Speakers and Roles ### Identified Speaker - **Paul Jammore** — **Creator / host**. Identified by self-introduction at the close: > "Again, I'm Paul Jammore. Thank you for joining me today and I'll see you on the next one." - Speaks throughout the entire transcript in an instructional/advisory capacity. ### Referenced (Non-Speaking) Persons - **Gary** — Hypothetical/referenced business seller discussed as a case example (rolled 30% into a $100M transaction with Cedar Fork Capital). Does not speak. - **"Cedar Fork" / "Cedar Fork Capital"** — Referenced private equity firm in the Gary example. Does not speak. - **Portfolio presidents / former sellers** — Referenced as sources of anecdotal evidence the speaker has interviewed ("When I talk to sellers who've sold to private equity, I hear a variety of different things"). Do not speak directly. - **"Finance nerds in the background"** — Hypothetical PE-side personnel mentioned illustratively. ## Speaker Roles Summary | Name | Role | Speaking? | |---|---|---| | Paul Jammore | Creator / instructor | Yes (entire video) | | Gary | Case-study subject | No | | Cedar Fork Capital | Referenced PE firm | No | | Sellers / portfolio presidents | Third-party anecdotal sources | No (paraphrased by speaker) | ## Promotional Segments (Flagged) The closing portion of the video is **promotional**: - **Firm self-promotion:** "Here at PTOAC, we love to kill it for our clients..." - **Call to action — consultation:** Invites business owners contacted by acquirers/PE firms to call for planning help; contact form linked in video description and direct LinkedIn contact offered. - **Lead magnet:** Downloadable "questions you should ask private equity" document, described as based on "20 plus years and billions of dollars in transaction." - **Upcoming content promotion:** Valuation master class, buy-side M&A master class, and further PE content teased; viewers asked to share the series. ## Referenced Sources and Claims - **Third-party anecdotes:** Seller testimonials about PE operating cadence, quoted/paraphrased from the speaker's own past conversations (a quoted "hands-off" example addresses the speaker as "Paul"). - **No external documents, publications, or data sources** are cited in the transcript. ## Provenance and Availability Notes - **Curated metadata:** Not supplied; speaker identity derived solely from the transcript's self-introduction. - **Comment availability:** Not indicated in the supplied material. - **Timestamps:** Not present in the supplied transcript; promotional content is identifiable only as the final block preceding the sign-off. Another area Gary really could have focused on is operational cadence, right? Cedar Fork said, you know, we're hands-on, but we help you with strategy. Gary really didn't get into the details. What does it actually mean? So, again, if we start with the private equity firms and then we cross reference with former portfolio or platform uh presidents, we can get a really solid idea what's going on. So for example, questions that Gary might have is, okay, who actually is forging strategy for the company? Who's actually putting together the budgets and the forecasts and the targets that we need to hit? Right? Is this something that's mandated from the top down? We've got some finance nerds in the background saying, "Hey, this business should be growing 15% per year organically, which you know is near impossible." Um, or is this something that you and your team are are using aggressive goals? Um, because obviously you're an investor in here and you want to grow the heck out of this business, but is this coming from you or is it coming from them? Again, portfolio presidents. How do they deal with you? What's the cadence? I mean, do you report to these guys daily, weekly, monthly, quarterly? And what level of approval do you need for ordinary day-to-day decisions? Does the private equity firm and the board step in for big asset disposals, acquisitions, refinancings, or if you need to buy a new trunk um or hire a new mid-level manager, do you have to go to the board? Again, ask the questions of the private equity firm cross reference. When I talk to sellers who've sold to private equity, I hear a variety of different things, and it's a spectrum. On one end of the spectrum, I hear, "Hey, I've been buried in constant Zoom calls and updates." On the other end of the spectrum is, "Hey, Paul, I feel like I didn't even really do a deal. I mean, we have quarterly board meetings and they check in and make sure we're hitting our numbers, but other than that, I don't hear from them." And then there's a wide ground in between. Understanding this operating philosophy is going to be paramount to you. Especially if you're like Gary and you want to run the business, you want foreign strategy, you want to make acquisitions, you're probably and and if you're competent, you're probably going to want more of a hands-off approach. You're going to want the private equity firm to say, "Man, Gary really knows what he's doing. I mean, he's done a great job over 30 years. He's really growing this. Let's not touch this. let's provide him the resources that he needs and he's going to grow this investment for us. So if that's you, that's the cadence you'd want. Other folks though might find themselves in a position where they've the business has somewhat outgrown them. And this is a real situation where you've worked for many years. You had a $5 million firm, then a $10 million firm. Now you got a 50 million in revenue business and you're feeling like it's getting a little chaotic and complex for you, like you don't have the skills and resources to manage it like you used to. That's okay. You might want more of a hands-on approach. You might want them recruiting and bringing on an operator to help you. And again, that at the end of the day, you're trying to safeguard your investment. They're trying to safeguard theirs. So this isn't a pride thing. If you need that help, you might want more of a consistent operating cadence at a shorter interval where the private equity firm is checking in with you more often and providing more assistance. So, it depends upon your capabilities and it depends upon your desire, but you've got to make sure that operating philosophies match. Some firms are very hands-off. I mean, I've done a lot of deals with private equity firms that are very, very handsoff. I've also done some that are hands-on. If there's not a good match between you and them, there's going to be friction and then you're going to find yourself, like Gary, hating getting out of bed every morning. One of the most important things when partnering with private equity is actually starting off on the right foot. And what I mean by that is making sure that the deal terms are appropriate from the get-go. So, you get to the closing table, then you get into postclo, you don't have all sorts of awkwardness. Let me give you some examples. If you're partnering with private equity, are you investing Perry Passu with them? So in Gary's case, he rolled 30% of that business, $100 million transaction, $30 million gets rolled. Now he's partnered with Cedar Fork Capital. Do they both own the same slug of equity with the same rights? Are they both in at common? Are they in at common and preferred? Or does the private equity firm have any liquidation preference, for example, on top of that? meaning that they get paid out before Gary does in the event something goes ary. A lot of these deal terms get buried in equity participation and purchase agreements and they need to be vetted. And that's why I always say in a competitive process, it's extremely important that that all gets figured out in the term sheet even before you get to the asset purchase agreement. What sort of equity is being acquired here? Further, where's there a management fee? Right? So the private equity firm is sits up at top and then we've got the fund below. The private equity firm will typically take a management fee from the fund. Is the private equity firm taking the management fee before you get paid or is there no management fee on your equity? Are you excluded from that? And it's a very important aspect because management fees can be anywhere between 1 and 3% which over time will h your returns. So, understanding that, I'm not saying what's right or wrong. It's obviously preferred that you're not paying a management fee. And there are a lot of private equity firms that will do that. Um, understanding that so there's no confusion and you can bake that into your projected returns, I think, is very, very important from the outset. Again, had Gary were on a competitive process, he would have been able to eliminate a lot of these things as issues because all the private equity firms would have been on the same footing. the purchase price would have been driven up simultaneously and a lot of the funky terms that were anti-Gary would have been removed from the term sheet as opposed to him just dealing directly with one acquirer with zero competition and quite frankly zero incentive to remove anything that in any way shape or form impaired their position at the investment. Here at PTOAC, we love to kill it for our clients. And I think that education is the cornerstone which allows our clients to make the best decisions for themselves. The more you can understand about the nuances of how strategic acquirers work, how the operations private equity firms work and the psychology and the tactics of an M&A transaction, the better you're going to be when it comes time to pull the trigger. If you own a business and you're being contacted by strategic acquirers, search funds, private equity firms, and you're trying to size up what you might do, take a step back and give us a call. We'll help you forge a plan. Whether that exit is a year from now, 5 years from now, or 10 years from now, we'll help you think through a plan that is specifically tailored to your financial goals and objectives. So, please contact us directly. I've put a link to the contact form in the description of this video and you can also contact me directly on LinkedIn. Again, you can click on the link below to download the questions you should ask private equity. This is a culmination of 20 plus years and billions of dollars in transaction with private equity. And these are the questions that I recommend clients ask private equity firms before they do a transaction. It's probably something you're not going to want to miss. Further, if you got value from this video, you're not going to want to miss what we have coming up here in the coming weeks. We'll be doing the valuation master class. We'll be kicking off the buy side M&A master class and we've got a lot more to private equity. And feel free to share this master class series with somebody who you think might benefit from it. Again, I'm Paul Jammore. Thank you for joining me today and I'll see you on the next one.